Frequently Asked Questions

We are a membership organisation, Subject Association, and an Arts Council England Investment Principles Support Organisation advocating for excellent musical learning in and out of school. We support our members through training and resources, connect them with the wider Music Education network across the UK, and influence on their behalf at a national level. Our vision is for accessible and excellent musical learning and engagement, inspiring and enriching the lives of all children and young people. Find out more about us.

It’s great that you would like to join Music Mark! Visit our Join Us page and select the membership option that is right for you. You’ll then need to complete the relevant sign-up form to become a Music Mark Member or Industry Partner.

If you would like any further information or help deciding which membership option is right for you, please get in touch.

At Music Mark, organisations do not have a single organisational login. Instead, the individuals within that organisation have their own Music Mark accounts affiliated to the organisation’s subscription.

If you are employed by an organisation that is a Music Mark Member or Industry Partner, you can create a free Affiliate Subscriptions to enable you to benefit from our training, events, resources, offers, newsletters and lots more. To create an Affiliate Subscription, you’ll need someone in your organisation who already has a login to access the Welcome Pack and send you the Create Your Free Affiliate Subscription link.

If you need further support with this, please don’t hesitate to get in touch. We’ll be happy to help.

Please get in touch to let us know that you would like to cancel your membership.

When your membership is cancelled, you’ll retain membership up until your renewal date. This is to ensure that you don’t lose out on membership you have paid for.

If you pay by direct debit, cancelling your direct debit will ensure that your membership lapses at its renewal date.

Visit our Peer Groups page to find out more about our range of Peer Groups and how to join them.

Yes! Please log in to view upcoming and past bookings in the Event bookings section of your account.

Most of our online training and events programme is not recorded, therefore we always recommend joining the live session. The information in the online training or event listing will advise whether the session will be recorded and made available to delegates. Recordings may be edited with the full session not being shared.

Occasionally a session which was due to be recorded might not be made available due to circumstances outside of our control.

If you face any barriers to participation in our Training & Events programme, please let us know using our online form so that we can assess whether additional support can be provided.

You can submit your training and events using our online List Your Training & Events form. Once we receive your submission, we’ll review it to make sure it is appropriate for listing in our Training & Events calendar.

We host listings on our website for resources on a wide range of music education topics. Many resources are provided or commissioned by Music Mark while others are hosted on behalf of external providers.

Looking for Music Mark’s own resources? Browse our resources with the newest resources first.

Know what you’re looking for? Search for keywords. Search results will be ordered by their relevance to your search term. You can then refine the results further by filtering them by a specific category or type.

Know who made the resource? Search for a specific Provider. When you click on a Provider, you’ll be taken to their Provider Profile where you can find out more about them and see all the Training & Events, Resources and Jobs that they have listed on our website.

Want to browse resources in a specific category? We’ve got categories such as ‘Leadership & Management’, ‘Primary Education’ and ‘Equity, Diversity & Inclusion’. Filter resources by category.

Want to browse a type of resource? Our resources can also be organised by types such as ‘Research’, ‘Training’ and ‘Guidance’. Filter resources by type.

Want to see newly uploaded resources? Click the search button without entering a search term and you’ll be shown all resources with the newest resources first.

Need more help finding what you’re looking for? Please get in touch and we’ll be happy to help you.

You can submit your resources using our online Submit a Resource form. Once we receive your submission, we’ll review it to make sure it is appropriate for listing in our resource library. You will need to be a Music Mark Member or Industry Partner for us to publish listings that are not free for all to access.

We have hundreds of resources in our resources library and, while we try our best to keep them up to date, changes will always happen that we don’t know about. If you’ve found something that needs updating, please get in touch so that we can look into it further.

If you’ve had to log in to view a resource, that means it’s only available to our members. If the organisation you work for is a Music Mark Member, you’re welcome to share member-only resources with your colleagues but please do not share them with anyone outside your organisation.

If you have colleagues who are not yet Music Mark Members but who would like to access our member-only content, please do encourage them to join us.

We operate a jobs board on our website listing jobs from employers across the music education sector. Each listing contains key details about the vacancy and links to enable you to find out more and apply.

To receive our free weekly Music Education Jobs Bulletin, sign up to hear from us.

To advertise a vacancy with us, please complete our online form.

Music Mark Members and Industry Partners are eligible for our discounted price of £120+VAT when advertising a vacancy with us. That’s 60% off our full price of £300+VAT. There is no need to log in to claim your discount. We’ll check your membership status when you submit your advert and invoice you for the correct rate.

Once you have submitted your job vacancy, we’ll list it on the Jobs Board and schedule social media posts for it within two working days. The Music Education Jobs Bulletin will be sent to subscribers weekly at 08:00 on Fridays. We must have received your job vacancy submission by 12:00 on Tuesday for it to appear in the same week’s Bulletin. Any job vacancy submissions received after this time will be posted online and shared on social media within the normal timescale but may appear in the following week’s Jobs Bulletin.

Find out all about our work to support schools on our website.

If you’d like to receive the Music Mark of Recognition, please get in touch with your local music service to request an invitation. Once invited, you’ll receive an email with all the information you need to download your certificate and logo.

Congratulations! To accept the invitation, please follow the instructions in your invitation email. You’ll need to complete a quick online form to create an account with us and you’ll then need to agree to three pledges in order to download your certificate and logo.

Your music service can invite your school for a variety of reasons but principally because they recognise your school’s commitment to music and want to celebrate it. If you’d like to find out more about why you’ve been invited, please get in touch with your music service.

The Music Mark of Recognition is valid for the duration of the academic year in which you receive it. Regardless of when you are invited to the programme, the certificate and logo are valid until the end of the academic year. We’ll send you an email in the Summer Term to remind you and to let you know the next steps.

If you’d like to receive the Music Mark of Recognition again in the next academic year, you’ll need to be invited by your music service again.

There is no cost for using the Music Mark of Recognition certificate and logo.

Yes. If you don’t follow the instructions in your invitation email to add the current year’s Music Mark of Recognition membership to your account, you won’t be able to access your new certificate.

Yes. In order to access your certificate, you’ll need to create an account and then agree to three pledges. To create an account, please follow the instructions in your invitation email.

You do not need to contact us if the Music Lead changes in your school. You can continue to receive our newsletters or unsubscribe from our communications if you wish. Please do encourage the new Music Lead to sign up to hear from us so that they will receive our newsletters.

Please also encourage your colleagues to sign up to hear from us so that your school will continue to receive our newsletters. You should also send your original Music Mark of Recognition invitation email on to someone in your schools in case they need to download the certificate or logo.

If your new school has not received the Music Mark of Recognition, you may wish to get in touch with your music service to request an invitation. You can sign up to hear form us with your new email address once you have started at your new school.

You can reset your password online.

Your account will automatically lock after repeated unsuccessful login attempts. You should receive an email with a link to enable you to unlock your account. If you need further support, please don’t hesitate to get in touch. We’ll be happy to help.

You can only create a user account on our website for an email address that we already recognise. For example, if you’ve signed up to our communications, we’ll know your email address and you can then create a user account for that email address in order to manage your communications preferences. You will only be able to access member-only content, if your email address is connected to a membership subscription.

If you are employed by an organisation that is a Music Mark Member or Industry Partner, you can create a free Affiliate Subscriptions to enable you to benefit from our training, events, resources, offers, newsletters and lots more. To create an Affiliate Subscription, you’ll need someone in your organisation who already has a login to access the Welcome Pack and send you the Create Your Free Affiliate Subscription link.

If you need further support with this, please don’t hesitate to get in touch. We’ll be happy to help.

If this is the first time you’re creating an account with us, you’ll need to confirm your email address before you can log in. To do this we’ll send you an email with a link that you’ll need to click to confirm that your email address is correct. Sometimes these emails are filtered as spam or junk so if you don’t receive this email, please check your spam or junk folder. If you still can’t find the email, please get in contact with us at info@musicmark.org.uk so that we can help you.

Our range of newsletters are sent on weekly, monthly and half-termly schedules. You can amend your communication preferences at any time. If you would like us to completely remove your account and contact details from our system, please email info@musicmark.org.uk.

We may also occasionally contact you to let you know important information about your account.

Please refer to our Privacy & Cookies Policy to find out how we use your data.