Administrative Coordinator
Are you a highly efficient, organised and confident individual with excellent customer service skills? M:Tech is a leading provider of creative music technology education in schools for children in primary schools (KS2). We are seeking an Administrative Coordinator to join our friendly team.
Hours: 9am-5pm, Monday to Friday
Key Responsibilities
- Front of House / First Responder: You are the first point of contact for parents regarding all timetabling management communications and must respond swiftly and professionally to queries via telephone and email.
- Communications Management: Field telephone calls and manage the central administration email inbox with speed and precision, ensuring all enquiries are answered correctly or quickly directed to the appropriate department.
- Attendance Monitoring: Monitor attendance and ensure that teachers are keeping detailed and accurate attendance records to maintain smooth operations.
- Waiting List Management: Oversee school waiting lists, ensuring available class spaces are filled as soon as possible.
- Planning & Timetabling: Plan and execute timetabling and termly planning to support smooth delivery of our services.
- System Proficiency: Confidently use and maintain our systems and technology platforms to streamline administrative tasks and deliver excellent service.
About You
- Ultra Efficient: You are comfortable under pressure and can manage multiple tasks with ease to deliver results quickly and accurately.
- Organised: You excel at and enjoy keeping systems, schedules and records in perfect order.
- Tech-Savvy: You’re confident with a range of technology platforms and can quickly adapt to new systems.
- Exceptional Communicator: You have a warm, professional phone manner and outstanding written communication skills.
- Customer Service: You have previous experience in customer-facing roles, demonstrating patience, confidence and a solutions-driven approach.
What We Offer
- A fast-paced, dynamic role in a leading music education company
- Opportunities to develop your skills and be an integral part of our team
If you’re a proactive, organised professional who thrives in a fast-paced environment and loves delivering exceptional customer service, we’d love to hear from you!
How to Apply
To apply, please send your CV along with a covering letter to hr@mtechonline.co.uk.
Please note that applications without a covering letter will not be considered.
About the Provider
M:Tech Education
M:Tech is a weekly music technology and composition course for children in primary schools across London and the South East. We empower to take their first steps into the world of creating their own music.
